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60% of Carriers Planning to Increase Quality Assurance Activities in 2019, Says Novarica

Bill Sinn | February 07, 2019

Quality assurance is an underappreciated but critical aspect of the application development and support process. In a new brief, QA and Testing in Insurance: Expansion and Key Issues, research and advisory firm Novarica explores the main drivers for the increase in QA activities at P/C and L/A companies as well as the importance of maturing QA programs regardless of the state of core systems.

"Quality assurance is critical as the importance of time to market grows, as more systems are exposed to customers, and as application portfolios become more complex," said Chuck Ruzicka, Vice President of Research and Consulting, and author of Novarica's new report. "Establishing a quality assurance program is an organizational and cultural change requiring high-level support and well-thought-out communication and measurement programs." can take advantage of technology advances in the analytics space more effectively than those at insurers who keep them separate."

Please contact media@novarica.com or call Victoria Spitz at 833-668-2742 Ext. 130 for more information.


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