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Adlib Launches Data Capture Solution on Google Cloud Platform

Staff Writer | June 13, 2017

Adlib, a content standardization, conversion, and classification solutions provider, announces its collaboration with Google Cloud Platform to bring Adlib’s Automated Data Capture solution to the cloud.

By leveraging the power of Google Cloud Platform, Adlib’s solution offers scalability while helping insurance companies to: 

  • Reduce claims processing time
  • Improve the overall customer experience by enabling searchability of information
  • Increase operational efficiencies by reducing manual processes
  • Improve scalability due to cloud architecture
  • Decrease total cost of ownership with SaaS model

“Legacy capture systems simply aren’t doing the job for most companies in our industry,” says Kari Schori, vice president, systems and application development, West Point Insurance Services. “We have found the shift from paper-based content to largely digitally born unstructured content poses a unique set of challenges. In order to maintain and improve our position in the marketplace and better serve our customers, we've relied on Adlib to help us increase efficiency and accuracy as well as leveraging unstructured data.”

With digital transformation being a core focus for most insurance organizations, dealing with unstructured and digitally born content effectively is not only a priority, but also one of their biggest challenges.

“We’re seeing the ingestion of email and other digital forms of content overwhelming the insurance industry,” says Ken Chin, vice president and digital strategist, Harvey Spencer Associates. “With a 20 percent increase in email flowing into organizations’ capture processes in the past two years alone, this trend is only expected to accelerate, making it harder for companies to extract key intelligence from this unstructured electronic content without supplementary automated technologies.”

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