City of Columbia
Follow Us



Basler Deploys Guidewire Systems for Underwriting, Billing

Staff Writer | September 09, 2015

Basler Versicherung AG Schweiz (Basler), a Swiss insurer and member company of Baloise Group, and Guidewire Software announce the successful implementation of Guidewire PolicyCenter as Basler’s new underwriting and policy administration system and Guidewire BillingCenter to support its commission and billing operations for their property line of business. Basler has also deployed Guidewire Client Data Management and Rating Management.

Basler chose Guidewire software to rationalize and transform its core system technology in response to changing customer and broker demand, with a view to offering more flexible and wider insurance products and services. PolicyCenter and BillingCenter are being rolled out over a multi-year phased project across its non-life business, starting with property, then personal motor, and followed by other lines of business.

“Our choice of PolicyCenter and BillingCenter has been validated, over the course of this 12 month project, in how easy this software is to handle as we have configured it to our particular needs. We are also gratified to see that the first phase of the project was completed on time, in scope, under budget and met our quality specifications,” says Bienz, chief operating officer, Basler.

“PolicyCenter and BillingCenter are now enabling Basler Insurance to:

  • React more responsively to customer need by bringing new and innovative products to market fast and easily;
  • Offer its agent community more comprehensive choice of insurance and related service opportunities;
  • Work towards reduced training time for staff and agents with simpler, more intuitive core systems; and
  • Provide full policy management in French, German, or Italian, according to customer preference.

 “After a brief training, more than 1,000 users of PolicyCenter and BillingCenter are able to sell a new property product for private and commercial customers and to deliver an optimal customer service in sales and administration processes,” says Bienz.

“Basler’s implementation is a significant achievement in the DACH region and in Europe as a whole,” says Keith Stonell, managing director, EMEA, Guidewire Software. “We congratulate Basler, and are impressed by how effectively their IT and business team have worked together to achieve success in the first phase of their business transformation.”

Featured articles

Majesco MR

Hyland RHS 9 7 2018


The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.


ITA is pleased to present the 2014 Webinar Series. We have many topics for you to choose from and attendance is open to all ITA members. The webinar topics are current and exciting — ranging from predictive analytics to telematics and will focus on the direction insurance carriers need to follow for the future. All webinars are presented by insurance IT professionals along with some of the leading analysts and consultants in the field. There is no cost to attend an ITA webinar. For more information and to register for the webinar, click the “title” of the webinar below.


only online

Only Online Archive

ITA Pro Buyers' Guide

Vendor Views

Partner News