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Bissell Joins ACORD as Senior VP of Global Operations

Staff Writer | August 12, 2014

John Bissell, former COO at Capita Commercial Insurance Services, will join ACORD as senior vice president of global operations. In his new role, Bissell will supervise all of ACORD's global and London market operations and manage ACORD’s London and global staffs.

Bissell will take on the responsibilities currently held by Roy Laker, ACORD's London-based vice president who is retiring this year. Bissell will be based at ACORD's London office.

At Capita, Bissell was responsible for delivering operational improvements to increase efficiency and collaboration, and was managing director of the Capita-Marsh business process outsourcing relationship. His previous positions include operations director at Miller Insurance Services and head of international general insurance operations at Aviva.

"John is a forward-looking leader with a deep knowledge of the global industry and a passion for technology," says ACORD president and CEO Gregory Maciag. "He has a track record of spearheading progressive change, and we are very pleased to have him apply his skills at ACORD."

"As more players enter the international insurance marketplace, ACORD's role in the industry becomes even more vital," says Bissell. "I look forward to working with ACORD members and partners in both established and emerging markets to help them achieve their goals for global growth."

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