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DXP and aPaaS Systems Enabling Alternative Approaches for Agent Portals, Says Novarica

Bill Sinn | November 06, 2018

Many insurers current portals were developed more than a decade ago, and, insurer CIOs are looking to provide enhanced user experience as ease-of-doing-business remains a key competitive issue. In a new brief, DXP and aPaaS For Insurers: Overview and Prominent Providers , research and advisory firm Novarica provides an overview of two categories of solution vendors that insurers are increasingly considering: digital experience platforms (DXPs) and application Platform-as-a-Service Solutions (aPaaS), as well as profiles of vendors in both categories. DXP vendors profiled include DXC, EIS, EpiServer, Guidewire, Liferay, Sitecore, and ValueMomentum; aPaaS solution vendors profiled include eBaoTech, Majesco, Mendix, and Pega Systems.

"As CIOs have organized around company goals and marketing shifts, accelerating the development and deployment of new software solutions has become a priority," said Chuck Gomez, Vice President of Research and Consulting and lead author of Novarica's new report. "While Agile methodologies support faster implementation, vended portal solutions can slow things down when they require users to build out libraries, UIs, databases, APIs, etc. In other cases, a portal may intertwine so tightly with core systems that any changes to it may require changes to the core system, even as any changes to the core system may impact the portal."

Please contact Victoria Spitz at 833-668-2742 Ext. 130 for more information.

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