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DropIn Raises Assessment Accuracy with HD Image Capture

Staff Writer | December 02, 2016

DropIn, Inc., a provider of live video and still image capture via drones and smartphones for the P&C insurance and automotive industries, announces the release of Version 2.1 of the DropIn Platform, which includes enhanced image capture capabilities up to 1028 x 720 or 720p via DropIn HD. 

“The difficulty involved in making an accurate assessment on the status of property or damage relating to insurance policies or repairs needed is often underestimated,” says Alex Kim, COO for DropIn. “DropIn HD provides insurance and automotive professionals with a greater ability to proactively estimate coverage or repair needs, potentially saving millions of dollars through better underwriting and reduction in loss adjustment expenses.

The DropIn Platform provides on-demand, live video streaming and HD still-image capture for insurance underwriting, claims adjustment, and managed repair network operations. While drone imagery provides the proverbial bird’s eye perspective needed for context, DropIn HD introduces functionality into Version 2.1 of the DropIn platform which makes it easier for insurers to get the needed HD detail without dispatching internal or external adjusters.

“Insurers, in particular, can benefit from the proactive possibilities of the improved image quality offered by DropIn HD,” says Kim. “Millions of dollars are lost each year to unintentionally inaccurate underwriting and fraudulent claims made possible by insurers having little or no actual insight into realistic property valuations or the extent of the auto or property damage.”

To increase the flexibility, agility and usefulness of the DropIn platform for users, all videos and photos gathered directly by customers via smartphones or drones, or by DropIn’s crowdsourced network of independent operators (Droperators), can be stored on the DropIn cloud, eliminating the need for additional client-provided storage.

Additionally, insurers can direct the live video stream from end users, Droperators, or drone pilots via two-way audio and/or chat. DropIn is the first company to feature two-way audio with less than one second latency live streamed from a drone.


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