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Farmers Selects Guidewire’s Claims Solution

Staff Writer | June 14, 2017

Guidewire Software announces that Farmers Insurance has selected Guidewire ClaimCenter as its enterprise claims management system. ClaimCenter will replace multiple claims management systems within Farmers to better enable the organization’s customer-centric service approach, reduce system ownership costs, and help the insurer group’s agents and employees provide exceptional service to customers.

The selection of ClaimCenter builds on the organization’s previously announced investment in Guidewire PolicyCenter and Guidewire Rating Management for its personal lines business.

“Farmers is focused on making sure our customers receive the best possible service during good times and times of loss, and we recognize the importance of utilizing the right technology,” says Keith Daly, chief claims officer for Farmers. “We are therefore excited to be utilizing Guidewire, and to be gaining the additional technological strength that will help us deliver on our customer-focused commitments.” 

Guidewire is honored to be chosen by Farmers,” says Marcus Ryu, CEO of Guidewire Software. “We admire the organization’s track record in delivering top-class service to its customers and look forward to providing the platform that enables Farmers to continually evolve in the years ahead.”

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