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Fidelity National Title Group Goes Live with Upgrade to Insurer Analytics

Staff Writer | September 16, 2015

The Innovation Group announces that Fidelity National Title Group (FNTG) has successfully upgraded to the latest version of Insurer Analytics, a component of the Innovation Insurer core administration suite, as part of FNTG’s claims management process.

FNTG had previously completed a three-month implementation of Insurer Analytics, and was eager to stay current on the software. FNTG’s focus on minimizing bureaucracy is well-served by Insurer Analytics’ ability to enhance the data mastery maturity level of users, and boost management reporting capabilities to improve day-to-day management.

The completed upgrade to Insurer Analytics’ latest version enables enhanced automation and intelligent guided analysis. This upgrade enabled enhancements for FNTG, including:

  • Achieved maintenance self-sufficiency through the use of SQL;
  • Streamlined access to data not typically possible in a manual environment;
  • Increased agility when updating content to meet the evolving needs of the business, due to the flexible data model and easily configurable metrics; and
  • Continued creation of actionable insights for managers by providing key performance indicators (KPIs) related to factors such as staff productivity and adherence to internal best practices.

“We have enjoyed a very collaborative and mutually beneficial relationship with Fidelity National to date,” said Euan King, CEO North America Insurer Software for Innovation Group. “We are pleased with our ability to continue to provide modern analytics and technology solutions to Fidelity on an ongoing basis.”

Insurer Analytics provides business intelligence (BI), dashboard reporting, real-time analytics and management reporting to assist in managing the business of insurance. The extensive configuration, robust insurance data model, broad out-of-the-box BI and dashboard reporting specific to insurance will provide real-time analysis and reporting critical for insurers.

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