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Frontline Selects Guidewire for Core Processing

Staff Writer | February 04, 2016

Frontline Insurance and Guidewire Software announce that Frontline has selected Guidewire core processing, data and analytics, and digital engagement products to adapt its business for success in today’s insurance marketplace.

Frontline Insurance is simplifying its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in an evolving market. The selected Guidewire products will be implemented for Frontline’s homeowner and commercial property lines of business concurrently.

Frontline has selected Guidewire InsuranceSuite along with Guidewire Client Data Management, Rating Management, and Reinsurance Management as its new platform for underwriting, rating, policy administration, reinsurance, claims, billing, and client data management. Guidewire DataHub and InfoCenter will support Frontline’s enterprise-wide data and analytics needs.

Additionally, the company will leverage the full set of Guidewire Digital Portals which includes Quote and Buy Portal for Policyholders, Account Management Portal for Policyholders, Gateway Portal for Agents, and Claim Portal for Vendors, to offer an omnichannel digital experience to its policyholders, agents and vendors. Guidewire PartnerConnect Solution and Ready for Guidewire program member, Thunderhead, is providing its integrated Smart Communications solution for customer communications management.

“We selected Guidewire because we wanted a tightly integrated and configurable suite of products to improve operational effectiveness, efficiency, and customer service through a client-centric view of policyholder information,” says Leman Porter, president, Frontline Insurance. “Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process, and we are confident that our strategic relationship will help Frontline Insurance continue providing dependable insurance coverage to our policyholders.”

“We are pleased that Frontline Insurance has selected Guidewire core, data, and digital products,” said Steve Sherry, group vice president, Americas sales. “Together these products will form the technology platform to help Frontline adapt and deliver on its business objectives, and provide the unique customer service to further its reputation.”


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