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Gibraltar BSN Life Berhad Selects Majesco Distribution Management and Majesco Digital Solutions

Staff Writer | May 22, 2018

Majesco (NYSE American: MJCO), a global provider of platform software solutions and consulting services for insurance business transformation, today announced that Gibraltar BSN Life Berhad (“Gibraltar BSN”) has selected Majesco Distribution Management and Digital Solutions to transform its distribution management operation as part of its digital transformation program.

Gibraltar BSN is one of Malaysia’s fastest growing insurers and provides relevant and affordable protection solutions to the larger segments of Malaysia’s approximately 32 million population.

Rangam Bir, President and Chief Executive Officer of Gibraltar BSN said “As Malaysia’s economy and population maintains its growth trajectory, Gibraltar BSN will strive to ensure that Malaysians continue to enjoy the best access to affordable insights driven protection solutions that cater to different life stages. We see great untapped opportunities in the Malaysian market and this significant investment reinforces our digital and distribution capabilities to unlock greater efficiency and enhance customer experience, but most importantly, support our ambitions of becoming the nation’s Community Protection Champion.”

Bir added, “I am certain that Majesco’s deep expertise and extensive experience in the Malaysian market will be an asset to us at this critical juncture of our transformation journey as we continue to deepen our market penetration in a rapidly changing consumer landscape.”

Gibraltar BSN will modernize its distribution management operation by implementing Majesco Distribution Management and Majesco Digital Solutions for a  self-service portal and lead management solution. Their objective is to enhance customer experience, maximize distribution operational effectiveness and efficiency and provide real-time access for distributers to their business which will enable an environment of easy to do business with Gibraltar BSN for both customers and distributors. The combination of the core distribution management system, self-service portal and lead management system will underpin transformation of Gibraltar BSN’s distribution management operation and provide digital capabilities to meet customer and distribution demands.  In addition, implementation will also enable Gibraltar BSN to configure standard and complex compensation mechanisms in accordance with the regulations of Malaysia’s Central Bank.

Ketan Mehta, CEO and Co-Founder of Majesco, commented “We are honored to continue our longstanding relationship with Gibraltar BSN and delighted by the trust given to transform their distribution management operation. Insurance stalwarts like Gibraltar BSN are rapidly shifting to Digital Insurance 2.0 by transforming their business to meet the fast changing demands of the customers and distributors. Majesco Distribution Management and Majesco Digital Solutions are designed to help insurers traverse a path to Digital Insurance 2.0, for their company, customers and distributors.”

Majesco Distribution Management is a standalone, modern solution that enables insurance carriers to manage the entire distribution landscape with comprehensive business capabilities that enable diverse channel options, supports the increasing need of an omni-channel environment, effectively administer channel producers from registration to termination, compensation and performance management, and launch innovative contests and personalize payment schedules for producers to help drive business growth. The highly configurable platform enables ease of integration within the insurance carrier’s business system landscape.  Majesco Digital Solutions is designed to enable personalization of the portal and mobile solutions based on the unique customer journeys and personas defined by each insurer to fulfill their unique and multi-channel distribution and customer experience needs.  Majesco Digital Solutions is pre-integrated with Majesco’s core solutions and offers insurers a robust platform to support their digital strategy. Our open architecture provides capabilities to integrate with other core solutions and an extensive partner ecosystem that integrates content, channels and technology.

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