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Guidewire User Conference Experiences Continued Growth

Staff Writer | November 11, 2015

Guidewire Software recently hosted its 11th annual user conference, Connections 2015, in San Francisco, which provided a forum for the Guidewire community—customers, partners, and Guidewire employees—to share their experiences and best practices and receive the latest information about Guidewire’s products.

Connections 2015 kicked off with CEO Marcus Ryu sharing Guidewire’s perspective on the key trends impacting P&C insurers. He outlined the consequences for insurers if they don’t take action and for the vendors who serve them.

Guidewire is responding to this challenge by striving to provide insurers with the agility they need to succeed while also reducing the total cost of owning their solutions, according to Ryu.

He was followed by Ali Kheirolomoom, chief product officer, who provided the company’s product vision and was joined by Guidewire’s core, data, and digital business owners Brian Vannoni, Amy Mollin, and Ayan Sarkar, respectively, who outlined Guidewire’s product strategy and design principles in their respective product areas.

Three Guidewire customers presented keynotes on the main stage. Gary Hoberman, executive vice president and CIO of regional application development for MetLife, presented on MetLife’s technology-led journey to provide a digital customer experience in its auto business and described how the insurer achieved this success within an aggressive timeline.

Jeff Dailey, CEO of Farmers Insurance, discussed teamwork and empathy. Angus Eaton, managing director for Aviva’s commercial lines in the UK and Ireland, talked about the insurer’s experiences introducing Guidewire technology in both the UK and Canada, providing insights on what has been achieved and learned. Hemant Shah, co-founder and CEO, Risk Management Solutions (RMS), discussed the impact of catastrophe modeling on the P&C insurance industry.

On the final day of Connections, Aviva Canada, IAG New Zealand, The Co-operators Group Limited, and Zurich Insurance Group participated in a customer panel discussion, where they discussed different aspects of their journeys to adapt and succeed in today’s evolving insurance marketplace. The topic areas included the digital experience, analytics, insurance trends, and industry disruption.

Over 100 hands-on workshops, roundtable discussions, expert panels, chalk talks, and educational breakout sessions were held during Connections. These sessions provided the opportunity for Guidewire customers such as Allianz Insurance PLC, AXA Tianping, Chubb, Mercury Insurance, Nationwide, PZU Group, QBE, Rockhill Insurance, State Auto, Tinkoff, and Wawanesa to share their experiences, lessons learned, and best practices.

“We are inspired by the stories our customers share at Connections about how they are using the Guidewire platform to adapt and succeed in a rapidly-changing insurance marketplace.” said Brian Desmond, chief marketing officer, Guidewire Software. “We thank our customers and partners for helping to make Connections 2015 a great success.”

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