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ISCS Platform Selected by WRC Group

Staff Writer | April 05, 2016

The WRC Group selects ISCS's cloud-based modern enterprise suite, SurePower Innovation, as the policy administration platform for the agents and policyholders of WRC’s 1st Auto & Casualty Insurance Company.

1st Auto was established in 1991 as a subsidiary of Wisconsin Reinsurance Corporation (WRC) to offer personal automobile insurance to the agents affiliated with the Wisconsin mutuals reinsured by WRC. Over the years, the product lines offered by 1st Auto have expanded to include farm trucks, commercial automobile, personal umbrella and personal and farm liability policies.

To keep up with growth and emerging technology, The WRC Group sought a partner to offer a dynamic suite of cloud-hosted software with the flexible functionality and scalability demanded by consumer in the competitive insurance marketplace.

Among The WRC Group's requirements for a new core administration suite were the ability to move to near 100-percent straight-through processing (STP) of policies to speed closure of new business and increase agent independence.

The streamlined workflow, made possible by the implementation of a complete managed SaaS solution via ISCS's SurePackage deployment option, will increase communication between the agents and underwriters, improve process efficiencies and provide a more robust reporting environment.

The additional availability of an insured portal and mobile functionality inherent to the SurePower Innovation platform, provides WRC with opportunities to exceed end user and distribution channel partner expectations and improve efficiency.

"ISCS's commitment to ongoing software development, taking into consideration developing trends in technology and insurance, was one of the big draws for us," says Cathy McAnaugh, senior vice president for The WRC Group. "We appreciate the efficiencies the software extends to the agent/underwriter business process. Knowing that ISCS will be right beside us, constantly improving and mainstreaming our systems, gives us great confidence in our selection."

SurePower Innovation is a modern technology platform from which insurers can automate much more than core (policy, billing and claims), including reinsurance, business intelligence, mobile, payables, document management and agent/consumer portals. The scalable and configurable nature of SurePower Innovation delivers increased agility and enhanced business continuity/disaster recovery capabilities when the suite is delivered as a complete managed SaaS solution via ISCS's SurePackage deployment option.

"The foundational STP and agent/underwriter communication goals The WRC Group set for this implementation are things that get overlooked by many insurers today in favor of 'shiny objects,'" says Andy Scurto, president of ISCS. "Fortunately, SurePower Innovation can handle the core administration needs of any modern P&C insurer, while enabling immediate expansion into more cutting-edge areas as well."

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