Hyland TL 12 17 2018
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ISCS User Group Conference Highlights Collaboration and Cloud

Staff Writer | October 21, 2016

ISCS announces a record number of individuals from customer and prospect companies participated in the SurePower User Group (SPUG) Conference 2016, which was held at the Horseshoe Bay Resort in Horseshoe Bay, Texas.

“You may be competitors on product, but you aren’t on things such as hosting strategy, workflows, and policy admin,” says Andy Scurto, president of ISCS, during his keynote presentation. “Just as SurePower provides a platform for business growth, SPUG provides an opportunity for all of you to collaborate about what works best, what you need most from ISCS and SurePower, and how market trends affect your business.”

During SPUG, a record number of insurer attendees, representing more than 30 percent year-over-year growth, exchanged information and ideas during sessions, open-format discussions, and networking events. Much of the session content focused on ISCS product specifics and business processes such as underwriting, billing and claims.

However, there were additional case study presentations by SPUG Leadership Council members, partner and sponsor-led sessions, and trend discussions around building a business case for public cloud, digital experience, business intelligence and interacting with customers via portals and mobile apps.

Content for this annual conference is driven by ISCS and SPUG Leadership Council members, including individuals from the following companies:

  • American Integrity Insurance Group
  • Cornerstone National Insurance Company
  • CSE Insurance Group
  • Franklin Mutual Insurance Group
  • Nationwide Private Client
  • Rockford Mutual Insurance Company
  • The Philadelphia Contributionship
  • Union Mutual of Vermont

New this year was the presentation of two customer awards by ISCS. During the closing session, Scurto presented the Early Adopter Award to Nationwide Private Client for the company’s use of mobile applications, and the Creative Use of Technology Award to American Integrity Insurance Company for its Homeowners Sales Portal, built on ISCS technology.

Next year’s SPUG Conference is October 23-25, at the Westin Peachtree Plaza in Atlanta.


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