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ISO Claims Partners Announces Version 2.0 of WC Navigator

Staff Writer | November 09, 2015

ISO Claims Partners announces Version 2.0 of its predictive analytics solution for workers compensation claims, WC Navigator, which enables a company to identify potentially volatile workers compensation claims earlier in the claims-handling cycle. Early identification of high-severity claims allows users to tailor their claims process to better allocate the right resources throughout the claims process to help improve claims outcomes. 

New features and benefits of Version 2.0 include:

  • Continuous Scoring: Predicted claim severity can change as claim data evolves over time. Claim severity will now be scored daily throughout the life of the claim. This provides the most current and accurate outlook on where the claim will ultimately end up, using current data. 
  • Claim Severity Indicators: WC Navigator will now provide insight beyond the ultimate claim severity score. It will also provide indicators of why a claim carries a particular score. Users can now gain greater understanding of the driving forces behind a claim's value and tailor their action plan accordingly.
  • Dashboard Updates: While the WC Navigator dashboard is customizable, it has now been updated with the most common requests from product users. It now provides greater insight into severity trends and greater querying ability.
  • Model Refresh: WC Navigator is continually updated with current claims data. As the only worker’s compensation claims predictive solution to incorporate industry data, updating the scoring model is an essential part of keeping on top of current claim severity drivers.  

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