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ITA Pro Magazine, March/April 2020

The latest issue of ITA Pro magazine is now available in digital format here:

https://staging4.texterity.com/itapro/march_april_2020/MobilePagedArticle.action?articleId=1645126&app=false#articleId1645126

In this issue’s cover story, “The AI Revolution,” we examine how artificial intelligence, machine learning, and deep learning are transforming the way insurance handles everything -- from claims to the customer experience. But while AI has gone from science fiction to reality, getting it to fit into the industry’s pre-existing systems and processes can be another story.

In another feature, “A World Beyond Chatbots,” you’ll meet Bob, BerkleyOne and Pypestream’s new AI digital insurance assistant, who goes beyond the basics of a chatbot to deliver a one-of-a-kind customer experience to the insurer’s high-net-worth clientele.

In our Big Fix column, discover how Georgia Farm Bureau successfully implemented an integrated analytics solution in conjunction with a core system modernization, enabling near real-time performance monitoring.

Also in this issue, learn how federated ID management solutions can save time and improve cybersecurity, discover how Friends Cove Mutual Insurance Co. teamed with BriteCore to expand their possibilities for future innovation and technological advancement, and find out what Insurance Nerd’s Carly Burnham has to say about today’s insurance quest for new talent.

Thanks for reading!

 

Jim Daggett

Executive Director

 

 

 


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