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ITA Pro Weekly, June 24, 2015

Robert Regis Hyle | June 24, 2015

 

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ITA Pro Weekly

 

IT and Business Leaders: Walk a Mile in My Shoes
The winners of the first ITA Bridge Award not only supported a philosophical change in their company, but pushed for it in order to get the greatest value from their new technology. READ MORE

Yet Another Reminder that Security Begins with You
Baseball has a long history of chicanery, but nothing like the news from last week that the FBI is investigating the breach of the database of the Houston Astros baseball team, which may have been conducted by employees of the St. Louis Cardinals baseball team. READ MORE

Are Insurers Doing Innovation Wrong?
Recently, I read the article, You're Doing Innovation Wrong by Brian Solomon in Forbes. So immediately I thought: Are you doing it wrong? Are we? I love when a short article can stop us in our tracks and make us examine our processes. READ MORE

Simplified Customer Communications Yields Substantive Returns
For years, there has been a clear consensus in the insurance industry about the need for customer centricity. However, there is considerably less clarity regarding the best way to achieve this objective, let alone what customer centricity means. Is it an overarching enterprise strategy? READ MORE

Featured Solution of the Week
DocFinity delivers easy-to-use software that integrates into your world. Insurers of all sizes and types, including Medicaid/Medicare processors, use DocFinity ECM, Workflow and eForms to complement claims, policy, and other core systems-image enabling work environments and managing the lifecycle of documents. READ MORE

 

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