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ITA Pro Weekly, October 12, 2018

Bill Sinn | October 12, 2018

Guardian, Harford Mutual Insurance and lots of other news from ITA.

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Do you have trouble keeping up with things in the IT world?
Is constant change trying to turn your perspective upside down?

Well, you're not alone.
It's true that technology is accelerating at an even greater pace now than
ever before. And that speed of change will continue to grow exponentially over the next 5-10 years. But there's also an old saying that “we tend to overestimate the effect of a technology in the short run and underestimate its effect in the long run.”

We see it everyday with insurance carriers -- improved customer engagement,
increased automation in underwriting and claims systems, newer operational efficiencies and enriched risk management practices.

The pace of change can be mind-numbing.
Just remember that with change, comes inspiration.
And with disruption, comes innovation.  

So strap yourself in for an exciting ride!
ITA will be there right with you -- offering understanding, insight, and thought-leadership. And if you like what you're seeing, share it with others within your organization. They can become ITA members at www.itapro.org/mr
 
FEATURES AND VIEWPOINTS
Insurers spend a lot of time on the back-end of the business -- policy administration, claims and billing. But with the powerful combination of new technologies and innovation, the new spotlight is on customer acquisition. Nick Doyle argues that point in the new article "Customer Acquisition is the New Battlefield" 

What types of emerging technologies are most relevant to workers' comp? The advisory firm SMA has identified (and now tracks) 13 technologies that impact this business. Mark Breading highlights these in the article "Emerging Tech and Workers' Comp: Get Ready for Change".
BREAKING NEWS FROM THE INSURANCE INDUSTRY 
Click on the links below to get the latest news in the insurance marketplace.
 
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