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ITA Pro Weekly, October 15, 2014

Robert Regis Hyle | October 15, 2014



Electronic Chat: Arne Herenstein
Arne Herenstein, who has served as senior vice president and CIO of Harleysville Insurance for the last three years, discusses the biggest leadership challenge he faced in IT and how he dealt with it?

Identify Managers Before You Begin Any Project
It took a while for companies to figure out that just because technology was involved in improving the way they do business, new software or upgrades aren't necessarily "technology projects." READ MORE


Xpertdoc provides innovative document output solutions to the insurance industry. Our award-winning customer engagement technology enables carriers to create, manage and deliver highly personalized communications across the entire customer lifecycle. IT-friendly and designed for business users, the Xpertdoc CCM suite delivers better documents, faster.



The Next Step? ITA LIVE
Jim Daggett, co-founder and executive director of the Insurance Technology Association, answers questions about ITA LIVE, the organization's inaugural conference, which will be held in Fort Lauderdale, Florida in April of 2015. READ MORE

Midtier Insurers Seek Help When
Upgrading Software Solutions

It has been a busy time at West Bend Mutual Insurance as the carrier is in the midst of replacing their policy and billing systems and, in parallel, rolling out an enterprise data warehouse. READ MORE

Featured Solution of the Week
Hyland Software has more than 20 years of ECM and insurance vertical expertise in providing solutions to nearly 500 insurance customers. Life, P&C and Health insurers, MGAs and TPAs use the highly configurable OnBase solution to streamline processes, reduce costs, increase transparency and improve customer service. READ MORE


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The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.


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