Majesco TL
Follow Us
ITA MEMBERSHIP

INSURANCE TECHNOLOGY NEWS

INSURANCE TECHNOLOGY NEWS

ITS Implements QA Best Practices for Rockford Mutual

Staff Writer | July 31, 2018

ITS, an insurance consulting and services firm specializing in the design, implementation, and utilization of technology, is pleased to announce a successful Quality Assurance (QA) practice implementation for Rockford Mutual Insurance Company (Rockford Mutual).

As a regional multi-line provider of auto, home, and business insurance in Illinois, Indiana, and Wisconsin, Rockford Mutual distributes products solely via the independent agent channel. With a dedication to delivering top-notch service to both policyholders and agents, Rockford Mutual engaged ITS to implement a proprietary testing methodology and tools for a recent Guidewire InsuranceNow™ system implementation project.

“As a Guidewire partner, ITS knows all of the ins and outs of the Guidewire InsuranceNow system and understood what we were trying to accomplish with this implementation,” said William Hanby, CIO of Rockford Mutual. “ITS employees have the skills, knowledge, and count-on-me attitude that made the difference in our user acceptance testing and contributed to the success of the project. Every ITS consultant we engaged performed with excellence and had a vested interest in the final quality of the system. Our project would not have been as successful without the services of ITS.”

The scope of this testing project included the implementation of the ITS test management system to help Rockford Mutual track and measure the testing coverage and quality metrics which were critical to the company’s final go-live readiness decision. During the project, ITS managed the testing and defect process and created over 3,000 test cases for ten lines of business in three states. Test cases covered underwriting, rating, billing, claims, and interfaces using ITS’s proprietary test case templates by line of business and functional area.

“Rockford Mutual was very open to our recommendations from the very beginning and recognized the importance of having a streamlined QA process,” said Chris Belle, president of ITS. “The synergy from the close relationships our team developed with the Rockford Mutual staff helped ensure a successful project.”

About Insurance Technology Services (ITS)

Based in Dallas, Texas, ITS is an insurance consulting and services firm, with practices focused on property & casualty (P&C) and life & health (L&H).  ITS helps insurance organizations manage and reduce risk by deploying agile teams with exceptional insurance and technical expertise – teams that will streamline implementations and boost the capabilities of existing staff.  ITS operates five distinct service groups; Testing, Data, Business Analysis, Project Management and Change Management.  For more information please visit www.insurancetechnologyservices.com.

 


Featured articles

MT RHS Rotating 4 10 2018

Majesco RH

ELECTRONIC CHAT

The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.

ITA LIVE 2019

The tide is up! It's time to register for ITA LIVE 2019, our annual educational and networking conference! Our theme is "The InsurTech Revolution: Cutting Through the Hype." and we'll be bringing in a torrent of industry thought leaders, amazing insight and wonderful perspectives on the world of insurtech and its impact on the insurance landscape.

ITA LIVE 2019 will present real-life examples of true startup technologies that are helping insurers gain real advantage -- and a competitive edge -- in the marketplace. We’ll highlight the more successful InsurTech partnerships, while offering case studies that demonstrate exciting innovation and cutting-edge techniques impacting all aspects of the insurance ecosystem.

Ride the wave to LIVE 2019. Sign up today! We look forward to seeing you in May, 2019!

BLOGS AND COLUMNS

only online

Only Online Archive

ITA Pro Buyers' Guide

Vendor Views

Partner News