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Insurers Need New Leadership Skills to Drive Transformational Change, Says Novarica

Bill Sinn | July 09, 2019

With core system transformation on the rise, the changing demographics of the US workforce and customer base, and the growing impacts of InsureTechs and new technologies, insurers must have skilled and committed leaders to see their organizations safely to the other side of transformational change. In a new report, IT Leadership and Transformational Change: Key Elements , research and advisory firm Novarica outlines the leadership tactics necessary to navigate transformational change in three parts: communication and alignment, career development, and organizational culture.

"Communication, empathy, and the ability to relate to all employees on a human level requires an authentic approach from leaders with keen emotional intelligence coupled with business acumen," said Nancy Casbarro, Vice President of Research and Consulting and author of Novarica's new report. "Leadership during business as usual is a driving force; leadership during times of great change can be the difference between gaining competitive advantage and obsolescence."

Please contact media@novarica.com or call Victoria Spitz at 833-668-2742 Ext. 130 for more information.


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