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LWCC Replaces Legacy with Insurity’s Insurance Decisions Suite

Staff Writer | February 15, 2017

Insurity announces that LWCC has chosen Insurity’s Insurance Decision core processing suite, which includes PolicyDecisions, Billing Decisions, Claims Decisions, and Insurance Enterprise View, to replace its existing legacy system.

LWCC is a private, nonprofit mutual insurance company and the largest workers’ compensation carrier in the state of Louisiana. Following a lengthy review process, LWCC chose the Insurance Decisions Suite due to the extensive workers’ compensation system functionality, self-service and configuration capabilities, and the knowledge and experience of the Insurity team. LWCC believed that these factors would lead to better overall customer service and satisfaction.  

“LWCC is deeply committed to the businesses and people of Louisiana and wanted a software partner with deep experience and commitment to the workers’ compensation business as well,” says Paul Buffone, senior vice president and chief claims and information officer. “We found this to be the case with the team at Insurity. They have the largest workers’ compensation customer base and this bolsters our confidence in them as a business partner. In addition, Insurity shares in our commitment to our business and our desire to provide unparalleled experiences to all of our customers.”

“Insurity is proud to have another prominent workers’ compensation company select us to support its business,” says Jeffrey Glazer, CEO of Insurity. “The success of all of our customers is at the forefront of our business and we continue to invest in our people and products in order to help drive this success. We are looking forward to our new partnership with LWCC.”

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