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Latest ISCS Release Improves Functionality for eSignatures, Claims Automation

Staff Writer | April 14, 2016

ISCS, developer of SurePower Innovation, announces the immediate availability of version 3.0.13 of the cloud-based, modern enterprise suite for P&C insurers, which includes new functionality to enable eSignatures and improved claims automation.

As the business of insurance moves toward increased mobility and anytime-anywhere access, insurers need eSignature capabilities to enable faster submission of new policies and improved customer satisfaction. The eSignatures embed the document, in this case an insurance application, with a verifiable and tamper-proof digital signature, which is automatically attached to the policy in question.

Via the addition of this functionality, all new business applications processed through SurePower Innovation can be configured to accept eSignatures, and a new eSignature tab provides an easy way for system users to check on the status of any prior signature request.

"Committed to providing the best functionality as quickly as possible, ISCS spends a significant amount of resources on researching, testing and vetting all enhancements to the SurePower Innovation platform," says Andy Scurto, president of ISCS. "The availability of eSignatures is no exception. It's time for insurers to bring this technology into the mainstream of business processes."

SurePower Innovation version 3.0.13 also includes an enhanced framework for automating the assignment of claims adjusters, and the addition of features and default reserves for when the initial claim is started. Further enhancements include a straight-through claims processing feature, which automates everything from first notice of loss (FNOL) through claims resolution, and extends all the way to loss notices reported by insureds in service portals.

These new and enhanced claims automation capabilities can be used to help expedite simple, routine claims, or even be used during a catastrophe, to remove some of the manual steps that take up adjuster time in a claimant's time of need.

Additional capabilities include billing and payment processing improvements, automated file sharing and linking that are compatible with cloud file sharing services and enhanced security features. SurePower Innovation gives P&C insurers increased scalability, configurability, flexibility and agility, with deeper functionality when the suite, or its many components, are delivered as a complete managed SaaS solution via ISCS's SurePackage deployment option. 


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