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MAS Selects EIS Group’s Insurance Platform for P&C, Life and Disability Business

Staff Writer | January 24, 2018

EIS Group, a core and digital platform provider for insurers, today announced that MAS, New Zealand’s mutual insurer to medical professionals and provider of personal, commercial, life and disability insurance products, has selected EIS Group as its new core and digital business platform provider. The EIS Group solutions will be used for quoting, policy administration, billing, claims, and customer management and engagement and provide MAS with a single, cloud-based platform supporting integrated, next-gen digital customer experiences.

MAS will take advantage of EIS Group’s ability to support multi-line, multi-segment business on a single digitally-enabled platform. MAS will migrate its legacy life and disability, personal and commercial core systems to the new platform. The EIS platform is an industry-leading, modern core platform that simultaneously supports life and disability and personal and commercial products, which are typically supported by independent core systems.

MAS  will deploy the EIS Suite solution’s fully integrated core and digital applications, PolicyCore®, BillingCore®, and ClaimCore®, CustomerCore CEM™ and  DXP™ to gain end-to-end business capabilities that support digital enablement at every customer touchpoint. The transformation initiative supports the company’s strategic objective to provide fast, reliable and cost-effective insurance products and experiences to all members, including the next generation.

“Supporting and enhancing ways members can interact with MAS is a central focus of our transformation initiative,” says Kylie McQuellin, general manager of business transformation at MAS. “The EIS Group platform was a natural choice as the only modern solution capable by inherent design of putting all our members on a single platform supporting all lines of insurance business.”

EIS Group’s solutions will enable MAS to:

  • Support customer journeys with a seamless omnichannel experience;
  • Quickly add new products to take advantage of market opportunities;
  • Reduce the cost of operations by utilizing cloud-based modern architecture; and
  • Establish an efficient, cost-effective platform.

“The digital disruption currently sweeping the industry makes a new core system selection a business-critical choice,” says McQuellin. “With the EIS platform, we have the very latest technologies that are fully digital-enabled and future-ready to support business agility in a rapidly changing marketplace of ever-rising consumer expectations.”

“We welcome MAS to the EIS family as a new customer leveraging all the multi-segment capabilities of our core and digital platform, which is a strong point of its forward-thinking design,” says Alec Miloslavsky, EIS Group’s chief executive officer. “We are honored by the opportunity to bring forth our solutions and expertise to support MAS’ customer-first approach to its systems modernization.”


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