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MSO Promotes Megan Townley

MSO, Inc. (The Mutual Service Office, Inc.), is pleased to announce the promotion of Megan Townley to the position of Assistant Vice President Operations and Program Management.

Ms. Townley joined MSO, Inc. in 1998 as Network Administrator and has held various positions including Director of Operations and Program Management, IT Manager and Manager of Marketing and Operations. Ms. Townley led the development of operations reviews for the MSO Board Audit Committee and developed significant internal controls for use of the cloud for all MSO operations. Ms. Townley has completed multiple market proposals for software and services and implemented same. These efforts have resulted in cost savings and process efficiencies. She continues to lead the Inspection and Audit teams and developed response protocols for the current COVID pandemic. Ms. Townley has a Bachelor of Science Degree in Biomedical Sciences from Texas A & M University.

According to MSO CEO, Jan Scites, “Megan has been the leader for MSO in maintaining the anytime anywhere cloud environment for the MSO Team. She has demonstrated strong organizational and process skills across the MSO business areas. She is a very valuable member of the team.”

MSO is a national property and casualty rating service bureau, providing product development and rating services to the insurance industry since 1944. MSO has long been an industry leader, offering programs that are comprehensive and easy to use. MSO will work with companies to customize programs to meet a company’s marketing and underwriting requirements.


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