Majesco TL
Follow Us
ITA MEMBERSHIP

CORE SYSTEMS

CORE SYSTEMS

Majesco, SPLICE Announce Strategic Partnership

Staff Writer | March 29, 2016

Majesco announces that SPLICE Software, a provider of solutions that connect insurance companies and customers with a real-time, data-driven engagement across all mediums of automated communication, has joined Majesco’s partner ecosystem.

SPLICE helps insurers to authentically interact with their customers in a personalized fashion that takes into account permissions and preferences, to create proactive, relevant communications, thereby improving the customer experience.  SPLICE software is pre-integrated with Majesco’s DigitalConnect with an initial focus on billing and claims, the most common customer touchpoint for insurers.  Additional plans for further use cases are in development.

“Enviable customer experience is a must- have in all insurance service segments and by working in partnership with SPLICE, we will be able to offer our customers the next level of truly personalized service for their customers,” says Ed Ossie, COO of Majesco. “Tara Kelly and her team have done an excellent job innovating around the key customer interactions that form lasting impressions and shape customer engagement scores.”

The partnership is expected to enable insurers to deliver personalized communication, providing convenient, timely, preferred and relevant interaction that will enhance the customer experience through the seamless integration of the SPLICE solution with Majesco DigitalConnect.  This integration is expected to enable further innovative capabilities such as real-time, data-driven messaging leveraging Internet of Things technology for home, auto or people, to help insurers focus on risk mitigation or avoidance rather than paying claims.

“SPLICE is obsessed with customer experience and engagement, and keeping the customer informed is a big part of that,” says Kelly, founder and CEO of SPLICE. “Preference and choice together with accurate and relevant data are key. Our integration with the Majesco’s DigitalConnect platform is expected to give insurance carriers a simple and secure way to engage their customers. We think that’s something to get excited about.”

 


Featured articles

MT 4 10 2018 Large RHS

MT RHS Rotating 4 10 2018

ELECTRONIC CHAT

The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.

ITA LIVE 2019

The tide is up! It's time to register for ITA LIVE 2019, our annual educational and networking conference! Our theme is "The InsurTech Revolution: Cutting Through the Hype." and we'll be bringing in a torrent of industry thought leaders, amazing insight and wonderful perspectives on the world of insurtech and its impact on the insurance landscape.

ITA LIVE 2019 will present real-life examples of true startup technologies that are helping insurers gain real advantage -- and a competitive edge -- in the marketplace. We’ll highlight the more successful InsurTech partnerships, while offering case studies that demonstrate exciting innovation and cutting-edge techniques impacting all aspects of the insurance ecosystem.

Ride the wave to LIVE 2019. Sign up today! We look forward to seeing you in May, 2019!

BLOGS AND COLUMNS

only online

Only Online Archive

ITA Pro Buyers' Guide

Vendor Views

Partner News