MT TL Rotating 4 10 2018
Follow Us
ITA MEMBERSHIP

INSURANCE TECHNOLOGY NEWS

INSURANCE TECHNOLOGY NEWS

MetLife Auto & Home Offers Digital Products via Guidewire

Staff Writer | October 04, 2017

MetLife Auto & Home and Guidewire Software announce that MetLife Auto & Home has begun deploying Guidewire InsurancePlatform in a cloud environment for customers using its MetLife Auto & Home MyDirect portal. Rollout of the platform is expected to continue over the next several quarters.

“Guidewire InsurancePlatform provides our customers with more of the convenience, transparency, and control they want,” says Kishore Ponnavolu, president, MetLife Auto & Home. “They can purchase policies online in minutes, where pricing and risk are immediately assessed leveraging data and analytics. Simplified digital processes improve the customer experience; from premium payment to claims, the entire process is paperless. Customers can even interact with us via text message or e-mail, providing a true end-to-end digital experience aligned with today’s customer expectations.”

“It is an honor to be associated with MetLife's distinguished brand,” says Marcus Ryu, chief executive officer, Guidewire Software. “We congratulate MetLife Auto & Home on the success of the first phase of its implementation, which we believe to be a trailblazing example of this era of digital engagement.”

“As part of MetLife’s Digital strategy, we formed a strategic partnership with Guidewire to co-create an industry-first digital platform for our auto and home business. The partnership reflects our commitment to create easily accessible products that protect our customers while enabling them to do business with us on their own terms,” says Marty Lippert, executive vice president and head of technology and operations for MetLife. “By infusing digital into everything we do, we are transforming the customer experience and our partnership with Guidewire on the MyDirect platform is a testament to our Digital strategy in action.”

MetLife is leveraging the power of Guidewire InsurancePlatform, which combines three elements­­—core operations, data and analytics, and digital engagement‑‑that work together to enhance MetLife Auto & Home’s ability to respond to market changes and engage and empower its customers, agents, and employees. MetLife Auto & Home’s new products sold on the MyDirect portal are not yet available in all states.


Featured articles

Majesco MR

MT RHS Rotating 4 10 2018

ELECTRONIC CHAT

The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.

ITA LIVE 2019

The tide is up! It's time to register for ITA LIVE 2019, our annual educational and networking conference! Our theme is "The InsurTech Revolution: Cutting Through the Hype." and we'll be bringing in a torrent of industry thought leaders, amazing insight and wonderful perspectives on the world of insurtech and its impact on the insurance landscape.

ITA LIVE 2019 will present real-life examples of true startup technologies that are helping insurers gain real advantage -- and a competitive edge -- in the marketplace. We’ll highlight the more successful InsurTech partnerships, while offering case studies that demonstrate exciting innovation and cutting-edge techniques impacting all aspects of the insurance ecosystem.

Ride the wave to LIVE 2019. Sign up today! We look forward to seeing you in May, 2019!

BLOGS AND COLUMNS

only online

Only Online Archive

ITA Pro Buyers' Guide

Vendor Views

Partner News