Hyland TL 12 17 2018
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Mutual Assurance Society of Virginia Modernizess With ISCS Solution

Staff Writer | January 27, 2016

Mutual Assurance Society of Virginia announces the selection of ISCS's cloud-based enterprise suite, SurePower Innovation, to replace a 40-year-old legacy core administration system.

Established in 1794, Mutual Assurance specializes in residential property insurance, including fire and allied lines, homeowners, inland marine and personal umbrella liability insurance. In order to provide Mutual Assurance with a greater ability to deliver new products and timely updates to the market faster, the SurePower Innovation suite will be implemented as a complete, managed SaaS solution via ISCS's SurePackage deployment option.

"For 222 years, Mutual Assurance Society of Virginia has set itself apart from other insurance companies by offering its member policyholders exceptional insurance protection accompanied by unmatched levels of customer service," says Jeff Wrobel, president and CEO for Mutual Assurance. "Implementing the SurePower Innovation suite gives us the opportunity to build on our past by offering our member policyholders and agent partners even better service through a modern online experience and more efficient service requests."

With this selection, Mutual Assurance's goal was not only to replace a legacy system which is expensive to maintain and difficult to customize, but to eliminate risk, improve internal efficiency and improve the overall policyholder experience. An extensive search process identified ISCS's SurePower Innovation suite as the best match for the company's business and technology requirements, built on a single platform completely pre-integrated and fully web-based. Additionally, via the SurePackage deployment option, Mutual Assurance gains significantly in terms of scalability, making the company more able to respond to policyholder needs in times of catastrophe.

"SurePower Innovation has had a significant impact on our existing customers' working environment, end user experience and ability to do business," says Andy Scurto, president of ISCS. "We are so pleased to have Mutual Assurance join the ISCS family and look forward to the technology and process transformation that is to come." 

 


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