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Northern Neck Insurance Selects ISCS Technology Solution

Staff Writer | March 25, 2015

Northern Neck Insurance Co. announces it has selected the cloud-based, modern enterprise suite, SurePower Innovation by ISCS. The full suite legacy replacement project will be delivered via SurePackage, a managed SaaS deployment option to maximize cost, efficiency and business continuity. The full suite legacy replacement project will be delivered via SurePackage™ a complete managed SaaS deployment option to maximize cost efficiency and business continuity. 

Northern Neck sells through independent agents in Virginia, offering broad-based property and liability coverage to homeowners and automobile owners. In selecting SurePower Innovation, Northern Neck has chosen the SaaS model to bring expanded and improved functionality to agents and customers, and will spend less time updating and maintaining equipment, while being assured of constant upgradeability and maximum uptime.

"SurePower Innovation's modern features and functionality were the main reasons we decided to move to this system," says Pam Walker, vice president of IT for Northern Neck. "Our goal is to help Virginians protect and preserve the things they value most. The fact that the system is a true customer-centric system was a real plus. SurePower Innovation will allow us to automate services and conveniences that are built around the customer, such as mobile access to improve their online experience."

Northern Neck believes ISCS and SurePower Innovation can provide an edge in setting the company apart from and above any competition. By selecting a single vendor suite instead of best-of-breed solutions from many vendors, Northern Neck benefits from pre-integrated core processes and a central data repository, as well as reduced maintenance, fewer integration points and shorter training times required to get business users to proficiency.

"Northern Neck clearly recognized the benefits of moving to a cloud-based, core administration suite as an imperative for the future of the company," says Andy Scurto, president of ISCS. "We are looking forward to working with Northern Neck going forward to implement a truly modern system to improve overall operations for them, their agents, and their customers." 

 


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