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INSURANCE TECHNOLOGY NEWS

OneShield, GhostDraft Align to Deliver ‘As-A-Service’ Offering

Staff Writer | March 30, 2017

OneShield Software and GhostDraft announce they have formalized an alliance focused on driving implementation costs down while improving integration timeframes for joint customers.

“More insurers are adopting ‘As-A-Service’ offerings that increase the expectation of expedited implementation timeframes” says Liza Smith, senior vice president global sales and marketing for OneShield. “This relationship allows us to provide end-to-end solutions, in the cloud, that help address traditional time-to-market implementation challenges.”

OneShield’s policy administration suite will leverage a pre-built integration framework to GhostDraft’s cloud-based customer communications management solution (CCM). This enables clients to transform their customer experience with dynamic and responsive customer communication generation and management.

“We are thrilled OneShield chose us to offer their clients a more enhanced way to correspond and interact with customers,” says Kurt Jackson, executive vice president of GhostDraft. “Our cloud-based system is scalable to meet the needs of all carriers, regardless of size, as well as expand throughout the enterprise.”

The integration of GhostDraft with OneShield’s solutions will give business users complete control over documents, empowering them to manage thousands of templates, simplify forms libraries, and personalize correspondence management from a centralized system. For insurers, this helps ensure documents are created with consistent messaging and branding while delivering clear, relevant, and actionable customer communications.
 


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