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Penn National Chooses Accenture Duck Creek for Commercial Lines

Staff Writer | June 30, 2015

Penn National Insurance selected Accenture to modernize its property and casualty insurance system. The regional insurer will use Accenture Duck Creek Policy software for quoting, underwriting, and policy administration to manage business demand, streamline processes for increased efficiencies, enable faster response to market changes, while continuing to provide service to customers within the 11 states in which Penn National operates.
The comprehensive policy software includes the Accenture Duck Creek Rating engine and Accenture Duck Creek Templates, out-of-the box templates with current ISO, NCCI and bureau-based content. These two components will support all of Penn National’s commercial lines: business owners policy, commercial auto, commercial property, commercial umbrella, general liability and workers’ compensation, by helping to ensure products are priced accurately and comply with regulatory standards while also facilitating rapid development and deployment of new products.
“Considered a super-regional carrier, we need to deliver at the same level as a national-level insurer and provide the quality service that agencies expect. We selected Accenture Duck Creek software for its functionality that will enable us to react quickly to market changes, manage our own direction, and take advantage of upgrades that can future-proof our platform and increase our ROI,” says Britta Schatz, CIO, Penn National. “Our goal is to be the primary carrier in the agencies we support and with the capabilities provided by the new platform, we’ll be able to achieve that objective.”
“We are pleased that Penn National Insurance has chosen Accenture Duck Creek software as the foundation of its policy system transformation,” says Michael A. Jackowski, global managing director, Accenture Duck Creek. “Through our integrated platform for quoting, underwriting, rating, and product configuration, we will help Penn National Insurance improve its responsiveness to market changes and provide a superior user experience for independent agents. We are delighted to be a part of Penn National Insurance’s overall growth strategy.”


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