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QBE North America Selects the FirstBest Underwriting Management System

Staff Writer | November 10, 2015

FirstBest Systems announces that QBE North America has selected the FirstBest Underwriting Management System, agent portal, and data integration/upload application as the underwriting workbench for the company’s Specialty Lines unit. QBE North America is a division of QBE Insurance Group Limited, a global top 20 insurance and reinsurance company.

The Specialty Lines business at QBE North America is poised for significant growth, offering a wide range of products to the markets served by the company. In pursuit of excellence in underwriting performance, the vision and approach of QBE North America is to provide its specialty lines underwriters with a single, scalable, and consistent underwriting workstation environment, regardless of the policy or rating systems being used.

“To support our expansion in an increasingly competitive specialty market, we need robust, responsive underwriting technology,” says Jeff Grange, president of specialty lines, QBE North America. “During a thorough evaluation process, we realized that policy systems do not offer the breadth of required underwriting functionality. We selected FirstBest UMS because of the solution’s scope in managing precise, data-driven underwriting,” said Grange.

“FirstBest UMS is highly flexible regarding integration with diverse policy systems, rating engines, and other technologies, allowing us to quickly scale, extend, and overlay deep underwriting functionality as needed in our operations. We are looking forward to gaining significant benefits from reducing a host of manual and redundant underwriting workflows, and establishing consistency in risk evaluation, rules, authority, referrals, and precision pricing,” adds Grange. 

QBE’s Specialty Lines unit will deploy FirstBest UMS to scale its risk assessment operations, improve the ease of doing business with QBE for agents, and standardize best practices to enforce underwriting discipline throughout the organization. The dedicated underwriting workstation solution from FirstBest will allow QBE to eliminate the inefficiencies of navigating multiple systems and sources to analyze risk data, and enhance the visibility and strategic management of multi-line accounts and books of business.

“FirstBest offers a suite of cloud-based underwriting technology to help global companies like QBE fully manage the complexities of specialty and commercial lines underwriting—by providing extensive functionality, integration, and analytic insight to negotiate today’s risk evaluation landscape,” says John Belizaire, CEO and founder, FirstBest Systems. “We’re proud to welcome QBE into a distinct customer community that continues to gain measureable and sustainable value from FirstBest’s powerful underwriting workstation solution.”

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