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Reinsurance Intermediary Selects Xuber Platform

Staff Writer | September 05, 2014

Xuber was been selected by Cooper Gay Swett & Crawford (CGSC), an insurance and reinsurance intermediary, to install the OPEN Core Platform: MGA solution at its Sydney-based Epsilon Managing General Agent (MGA). The product will enable CGSC to consolidate and grow its global MGA and program business. The contract marks the first win for Xuber’s expanded business, following the acquisition of Agencyport Europe in July.

“Cooper Gay Swett & Crawford joins our flourishing customer base in the dynamic MGA marketplace,” says Chris Baker, managing director of Xuber. “While MGA businesses vary greatly, their challenges are the same: How to operate efficiently, how to access and interpret granular data, and how to adapt to the changing and varied market.”

OPEN Core Platform: MGA provides CGSC with a single view of the MGA and program business, as well as common process, workflow, reporting and tailored functionality. It also offers brokers who engage with CGSC easy access to the service, enabling them to transact business swiftly and accurately, enhancing their own competitive advantage.

“We are committed to investing in our people, service, and products, and this has delivered in terms of our results,” adds Baker. “Furthermore, this marks the first client win for Xuber since its recent expansion, and is evidence of our even stronger offering. We want to partner with ambitious companies that appreciate our collaborative ethos, and are delighted to be working with CGSC on this exciting initiative, bringing together multiple MGA’s and programs across their entire international business.”

The product is part of Xuber’s OPEN Suite, and is configured for Managing General Agents to provide an agile, end-to-end policy administration solution. Through the platform, CGSC can manage and report on every stage of the policy life cycle including underwriting, accounting and claims, for all major classes of business.

“We recognized the need to deploy a strategic MGA product that will streamline our global processes, provide greatly enhanced customer and carrier service and support our MGA growth and acquisition strategy,” says John Flanagan, chief administration officer, CGSC. “Xuber will enable us to do this by consolidating our complex global MGA and program business.”

The OPEN Core solution will adapt to CGSC’s needs as the company grows. The web portal aspect of the solution provides easy access for brokers and third party administrators to facilitate efficient processing of claims.

 “OPEN Core Platform: MGA became a clear and straightforward choice for us,” says Gavin Southwell, head of operations for CGSC. “It provides us with a single scalable solution that will fulfil the needs of our international MGAs and insurance programs in different regions with the various language, currency, tax and regulatory requirements that go with them. Of equal importance, there’s a collaborative culture running through the entire Xuber team which is greatly appreciated.  We look forward to seeing our first implementation in Australia go live and additional implementations over time. ”

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