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Safety National Selects Guidewire’s Policy, Claims Solutions

Staff Writer | April 25, 2016

Safety National Casualty Corporation and Guidewire Software announce that Safety National has selected Guidewire ClaimCenter and PolicyCenter as its new claims management and policy administration systems.

Safety National also selected Guidewire Rating Management and Standards Based Templates. Smart Communications, a division of Thunderhead and Guidewire PartnerConnect Solution and Ready for Guidewire program member, will provide its solution for customer and business communications.

ClaimCenter and PolicyCenter will replace Safety National’s internally-developed claims management and policy administration systems, offering the company new capabilities to access data and deliver on its service commitments to policyholders. Safety National is implementing the products concurrently nationwide.

ClaimCenter will be implemented for all lines of business in the initial phase, while PolicyCenter will be implemented for the excess & surplus line of business. Following that, PolicyCenter will be implemented for the casualty and workers’ compensation lines of business.

“We are a specialty carrier, so having a configurable system supported by a solution that enables us to stay current on industry standards appealed to us greatly,” says Chris Griffith, CIO of Safety National. “It is excellent to be on a platform that is recognized as an insurance industry leader. By selecting Guidewire, we know we are working with a true partner and don’t have to worry that our partner doesn’t understand our business or isn’t listening to us. Guidewire has already shown that they listen to us.”

ClaimCenter and PolicyCenter will enable Safety National to:

  • Leverage industry claims management best practices to obtain better visibility into claims handling operations;
  • Improve operational efficiencies and reduce overall costs by standardizing on a modern software technology platform to enrich the overall claims experience for policyholders; and
  • Bring new products and product enhancements to market more quickly.

 “We welcome Safety National as a ClaimCenter and PolicyCenter customer,” said Steve Sherry, senior vice president, worldwide sales, Guidewire Software. “We look forward to helping Safety National improve their business efficiencies.” 


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