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Sapiens Partners with Life.io to Enhance its Digital Suite

Staff Writer | July 26, 2016

Sapiens International announces that it has entered into an agreement to partner with Life.io, provider of a digital transformation platform that monitors and analyzes policyholder behavior and encourages a healthier lifestyle via incentives. The platform provides carriers with innovative solutions for reimagined policyholder relations and consumer insights.

Life.io’s platform is integrated with the Sapiens ALIS software suite, a core policy administration solution that supports the complete policy lifecycle across a wide variety of products in the life, pension, annuity and medical industries. The suite equips life insurers with an in-depth and personal view of their customers and enable rapid launch of the most suitable products to the right customer at the right time.

The Life.io policyholder platform produces data that enables life carriers to better understand their client base. Additionally, Life.io syncs with different wearables and health applications to simplify the engagement process. With greater insight into policyholders and their lifestyles, carriers can offer superior customer service and products, while encouraging healthier policyholder behaviors. The benefits include reduced costs, improved customer loyalty and retention, and greater efficiency.

The SaaS platform offered by Life.io will extend Sapiens’ data analytics capabilities and offers a personalized customer engagement model, particularly for Millennials who expect a higher level of service and connectedness than previous generations.

“We are pleased to partner with Sapiens to offer insurers the combination of Sapiens ALIS, a modern core policy administration solution, with Life.io’s innovative customer engagement capabilities – delivering on our objective of policyholders getting healthier and insurers getting smarter,” says Jon Cooper, founder and CEO, Life.io.

“During my frequent conversations with life and annuity providers, they often mention the need to foster improved customer communication and engagement, to better retain customers and provide new cross-sell opportunities,” says Mike McCurley, Sapiens executive vice president, North America. “The combined capabilities of Sapiens ALIS and Life.io, along with the rest of Sapiens’ digital suite, will enable life carriers to offer their customers a digital, end-to-end experience.”

“This partnership signals the next step in Sapiens’ digital evolution,” said Roni Al-Dor, Sapiens president and CEO. “Policyholders expectations of insurers are changing quickly. We will continue to strive to stay a step ahead of industry and consumer trends by offering our customers an innovative and complete digital suite that will keep pace with new challenges and help transform the manner in which they do business.” 


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