Vertafore Expands AMS360 to Mobile Solution
Staff Writer | July 08, 2016
Vertafore announces the expansion of their management system, AMS360, to the company’s widely adopted mobile application. The move expands the company’s commitment to providing agencies of all sizes with the tools they need to meet changing market demands.
A recent survey by LinkedIn influencer Steve Anderson indicated that AMS360 is the most widely used management system in the industry. The announcement takes elements of that system and extends productivity to any location at any time that insurance professionals need to work.
With Vertafore Mobile, insurance producers in the field have the power of the agency management system in the palm of their hand, providing vital access to accounts anywhere at any time. Since Vertafore Mobile launched on iOS and Android operating systems in late November 2015, thousands of users have downloaded the app. Vertafore Mobile was previously available to users of Vertafore Agency Platform.
With expanded availability on mobile devices, agents have even more ways to access pertinent customer documents and data on the go. Vertafore Mobile gives agents the flexibility to interact and share information with customers in real time, in addition to creating new contacts and accounts users can also generate auto ID’s and certificates. For example, with Vertafore Mobile, an agent in the field is able to download and email a PDF of an insurance card or proof of insurance certificate to any customer who needs the document immediately, at any time of day.
The release also extends touch ID capabilities to users on Apple’s iOS operating system.
"When a customer calls after hours, they really do have an urgent need,” says Scott Burton, president of Benchmark Insurance Agency. “Vertafore Mobile is the best solution I've seen to solve their problem and deliver the quick service that customers expect."
Mobile is an integral part of everyday life for consumers, and agents are just beginning to realize the ROI of creating a more personalized, mobile experience for their customers. A recent Accenture survey found 64 percent of customers either currently use their insurer’s mobile app or plan to in the future to manage policies and connect with agents.
Similarly, consumer demand for near real-time engagement is equally strong with research showing that more than half of consumers prefer to obtain customer support via email, chat, text or social.
- What to Expect from a Digital Experience Platform Implementation
- ITA Pro Magazine September Edition is Now Available
- It's National IT Professionals Day
- Save the Date for ITA-LIVE 2019
- OneShield Software and UrbanStat Work Together to Improve Real-Time Analytics and Risk Decision-Making
- ITA LIVE 2019 - SAVE THE DATE!
- Insurance Technology Association Announces New Editor-in-Chief
- August 2018 Edition ITA Pro Magazine is Now Available
- Enterprise Architecture in an Agile World
- Top 10 Tips for Securing Your Mobile Devices and Sensitive Client Data
- Industry Insight: 4 Global Insurance Trends in Digital, Data, Content Services and Security
- Diving Deeper into Prioritizing Your Strategic Digital investments
- Why Content Rules
- How Mass Personalization Will Open the Small Business Benefits Market
- At Year End 2017, Will Your Organization Be Protected from Cyber Risks?
- Do Insurance Bots Dream of Mitigating Risk?
- Conditioned to Respond
- Managing & Mobilizing Insurance Data in a Connected World
- Race to the Finish Line
- New Tools, New Opportunities in Claims
- ITA LIVE: Reaching Insurance Industry Crossroads
- Advice to Insurance IT Leaders: Keep Your Eye on the Ball
- New Date, Venue for ITA LIVE 2017
- Guidewire Makes Major Push to Small and Midtier Market by Acquiring ISCS
- Insurance Disruption is Happening Right Now
- Insurity Adds Strategic Investment Partner, General Atlantic
- Beyond Transformation: The Convergence of Finance, Risk, and Actuarial Functions
- The Rapid Evolution of Consumer Protection Regulation
- Talent Hunt: Finding, Attracting, Retaining Top People
- Insurers Flexing Their Distribution Models
- Technology Driving Disruption in Insurance
- Fear of ‘Next Bubble’ Challenges Life, Annuity Carriers
- Technology Allows Commercial Lines Insurers to Stand Out
- Single Sign-on Viewed as Biggest Tech Challenge for Agencies
- ISCS Observes 20th Anniversary; Scurto Predicts Major Changes Ahead
- Policyholders and Their First Impressions
- Progressive Making Progress on the UBI Front
- High and Dry: Insurers Search for Disaster Recovery Plans
- Insurers Sign The (Un)Dotted Line
- Reflections of a Retired Insurance CIO
- Mobile Device Management Just One Answer to BYOD Issue
- Lessons from GEICO and Progressive on Winning the Critical Buying Stage
- You Are a Target for a Cyber Attack
- Web-based Systems are the Next Evolution in Claims Technology
- Gaining a “Wow” Experience from Web Users
- Time to Shift from Business/IT Alignment to Business/IT Alliance
- Healthcare Insurers Changing to Consumer Model
- Organization is the Key for Selecting Software Vendors
- Analysts Expound on the Needs of the Mid-tier Insurance Market
- Finding the Cure for Obamacare’s Website
- New Software Solutions Benefit Insurers on the Inside and Outside
- Products, Market Impede Investment in Systems for Life Insurers
- Combatting Cyber Threats: Predict, Prevent, Persist
- The Future of Telematics Heads Beyond Insurance
- The Shame in Cyber Security Lapses
- Building Policy Administration Systems for the Future
- Insurers Look Into The Eyes of Their Policyholders
- It’s a New Dawn for the ITA
INSURANCE IT NEWS
- Duck Creek Acquires Distribution Management Provider Outline Systems LLC
- Guidewire Congratulates 2018 Innovation Award Winners – Economical Insurance, Motorists Insurance Group, and Zurich Mexico
- Over 70% of Insurers Now Use Some Cloud, Says Novarica
- Zywave Acquires Code SixFour, Bolstering its Suite of Proposal and Marketing Solutions for Insurance Brokers
- The Global InsurTech fund seeks InsurTech investments in Israel
- Selected Funeral and Life Insurance Company Goes LIVE with QLAdmin Solutions
- Crawford Human Risk Services Offers Enhanced Disability Management Services with Crawford EmployerWORKS Software
- Top ERP Systems for 2019
The Email Chat is a regular feature of the ITA Pro magazine and website. We send a series of questions to an insurance IT leader in search of thought-provoking responses on important issues facing the insurance industry.
ITA is pleased to present the 2014 Webinar Series. We have many topics for you to choose from and attendance is open to all ITA members. The webinar topics are current and exciting — ranging from predictive analytics to telematics and will focus on the direction insurance carriers need to follow for the future. All webinars are presented by insurance IT professionals along with some of the leading analysts and consultants in the field. There is no cost to attend an ITA webinar. For more information and to register for the webinar, click the “title” of the webinar below.
BLOGS AND COLUMNS
The Insurance Technology Association is pleased to announce that ITA Live 2019 is scheduled for May 5-7, 2019 at the Marriott Harbor Beach Resort and... READ MORE
It has become a common refrain over the past few years to view the practice of enterprise architecture (EA) as something that time has passed by, much... READ MORE
You have surely heard it said that small businesses are the growth engine for America. Today, the phrase has a special ring to it for benefits... READ MORE
With stagnant growth and lingering low interest rates, the life insurance industry faces a challenging future... READ MORE
Finding insurance carriers willing to write commercial lines risks has always been a challenge for producers... READ MORE
As Guidewire Software prepares for the start of Connections, its 11th annual user conference that begins on Nov. 2, Brian Desmond, chief marketing... READ MORE
Fraud detection has always been and will continue to be a critical component of claims management. Learning the lessons from current claims Straight... READ MORE
- Vendor Views