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Veruna Picks Duck Creek for Download Processing

Staff Writer | January 03, 2017

Duck Creek Technologies announces Veruna, an open platform agency management solution provider and consultant, has selected the AgencyConnect Integration Kit to convert policy and direct bill commission statement downloads from AL3 into ACORD XML for use in its Veruna AMR agency management system.

AgencyConnect (one of several new solutions offered by Duck Creek with the acquisition of Agencyport Software) offers a conversion interface between agency management systems and real-time rating systems for insurance companies’ processing of new business intake, offering carriers:  

  • A single entry point to any agency interface transaction including upload, bridging, and real-time rating
  • Seamless plugin to leading export services including TransactNOW, Transformation Station, PL Rater, and others
  • Mappings and transformations from various data formats to a single, accurate and consistent input/output ACORD XML data stream
  • Advanced data handling capabilities including normalization, validation, and real-time corrections
  • A robust toolset to handle all integration, mapping and orchestration configuration
  • Data routing based on content and definition
  • Streamlined, easy-to-use interface to manage gap analysis

Veruna will apply these capabilities to convert the antiquated AL3 download format into the more robust ACORD XML—the foundation of its Veruna AMR solution.

“Agents are increasingly vocal about their dissatisfaction with traditional upload and download capabilities,” says Jai Mistry, principal solutions architect at Veruna. “Improving the customer experience for agents is a critical step toward increasing sales and agency retention. By translating download data into XML, opportunities to leverage that policy information open up exponentially.”

“The standard across the industry today is XML—except for download,” says Curt Stevenson, chief digital officer at Duck Creek Technologies. “Unfortunately, almost all downloads from carrier systems are currently distributed to agency management systems in AL3, an archaic and very limiting file format. XML is much friendlier, flexible, open, and well-suited for contemporary agency management systems, apps, and other integrations.”

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