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Westfield Selects Duck Creek’s SaaS Policy Solution

Staff Writer | March 01, 2017

Westfield Insurance selected Duck Creek On-Demand, a Software as a Service (SaaS) model, to update core policy processing functions thereby enhancing underwriting effectiveness, automating and streamlining processes, and accelerating product development options. By choosing SaaS, Westfield will leverage a cloud technology solution that further elevates their agent and customer services.

Westfield will utilize Duck Creek Policy along with Duck Creek Rating and Duck Creek Templates in the cloud to bring products to market faster and more efficiently. These components will allow Westfield to remain current and take advantage of new functionality through routinely delivered upgrades and a subscription to commercial lines bureau-based content. The solution will initially support commercial auto, property, general liability, inland marine, crime, umbrella, workers’ compensation, BOP and commercial package policies.

“As our customers’ needs continue to evolve, we need a modern system with the flexibility to allow us to quickly adapt and respond,” says Beth Riczko, group underwriting and product leader, Westfield Insurance. “After a thorough evaluation, we selected Duck Creek because they understand our needs and have the right technology solution to enable us to continually innovate in this fast changing marketplace.”

“We applaud Westfield Insurance’s commitment to enhancing the quality of the products and the services they provide to customers through the modernization of their operations,” sa Matt Foster, chief operating officer, Duck Creek Technologies. “We look forward to our partnership with this innovative insurer as they transform their business and realize the benefits of utilizing our SaaS-based platform.”


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