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ITA Pro Weekly, August 02, 2019

CM&F Group, State Farm, and other news from the ITA

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Hot Off The Presses!

CM&F Group Invests in ClarionDoor’s Automated Quoting Capabilities to Better Serve Healthcare Professionals

Rising instances and costs driven by medical malpractice litigation since the 1980s has put a tremendous burden on healthcare professionals, patients, and insurance organizations alike. However, amidst the chaos of the medical malpractice crisis, managing general agents (MGAs) like CM&F Group (CM&F) have continued to find ways to stay competitive on price and provide quality products and excellent service to healthcare professionals. 

In an industry where practitioners are increasingly leaning into self-employment and independent contractor status, CM&F is a trailblazer in offering digital insurance solutions for healthcare professionals. Always pressed for time, healthcare professionals can’t spend hours, days, or weeks purchasing coverage or waiting for a policy to take effect. CM&F understands the need for automation, innovation, and efficiency in the offering and servicing of medical malpractice insurance products and turned to ClarionDoor’s Digital Distribution Suite (CD Digital Distribution Suite) to help launch the program successfully.

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State Farm Announces Alliance Bringing Rocket Mortgage’s Award-Winning Mortgage Process to its Customers

State Farm® and Rocket Mortgage by Quicken Loans® today announced an alliance which will allow State Farm agents to help more clients in more ways by originating Rocket Mortgage products for their customers.

“Our goal is to help people live life confidently. An important component of that is helping people achieve their dream of homeownership,” said Joe Monk, Senior Vice President, Financial Services for State Farm. “As the nation’s largest mortgage lender, Rocket Mortgage brings a proven track record of strong product offerings, consistent financial strength, and award-winning service. We are excited about this opportunity to help even more people through the power of this alliance.”

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Guest Blog

Top 3 Tips to Safeguard Customer Data
by Tara Kelly

Insurance companies can serve customers better when they have access to accurate data and use it to send personalized, relevant messages that deliver value to customers, and customers are becoming increasingly pragmatic about sharing data — 58 percent are willing to share personal information under the right circumstances. They understand the bargain they make when they give companies access to information: “I’ll share my data with you if you protect it and use it in ways that benefit me.”  

Opt-in programs featuring telematics devices for insured drivers are one example, but there are many other instances where insurers collect customer data. Gathering mobile phone contact and social media information can enable proactive communication for a variety of purposes, and it can be beneficial to both companies and policyholders when they establish strong, trust-based relationships. 

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