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ITA Pro Weekly, February 12,2021

New normal, multi-cloud strategies, AF Group and Talage, and more…

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The latest issue of ITA Pro magazine is now available in digital format here:

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Our cover story, “This is the New Normal,” examines how a global pandemic has forced insurance to accelerate digital transformation and adapt to the needs of a newly remote network of agents, employees, and customers. While COVID-19 still rages, insurers must plan their operational strategies for 2021 and beyond. Will they fully embrace those changes, or revert to systems that worked pre-pandemic?

In his “Digital Drip” column, Rich Caldwell of Centric Consulting examines multi-cloud strategies, which are becoming increasingly popular among larger insurers, many of which already use more than one cloud for greater flexibility and rapid innovation and deployment.

And this issue’s “Big Fix” column looks at how workers’ comp insurer AF Group selected digital software provider Talage to streamline the customer buying experience while integrating the software into its existing core administration system. The solution enabled AF Group to change its underwriting business process to better handle digital business.

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