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ITA Pro Weekly, July 06,2020

ClearLync on managing a distributed workforce, digital readiness during a pandemic, Insurity acquires Epic-Premier, and more…

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Last year, Christopher Tramontano and Zbigniew Gawienczuk co-founded ClearLync, a software consulting firm that specializes in custom web application development, core system implementations, system maintenance, user interface, and experience design for insurance systems. Today, with more businesses having to adapt to remote work due to the COVID-19 pandemic, they’re frequently finding themselves offering advice to clients on how to successfully operate in the “new normal.”

“With recent events, most people are now working remotely. We thrive within this type of environment model since this is how we operate,” Tramontano says. “The key to making this work efficiently is implementing a solid communication plan from a process standpoint and leveraging technology in a thoughtful manner to keep everyone engaged. This allows for the continuation of a smooth workflow and business continuity with clients, stakeholders and team members.”

 

Insurers’ digital capabilities are being put to the test during the COVID-19 pandemic chaos, distraction, and upheaval – for internal and external employees, customers, partners, and others in our ecosystem. It’s a moment of truth that highlights the real value of digital strategies, plans, and investments. In her column in the latest issue of ITA Pro, Deb Smallwood, CEO and Founder of Strategy Meets Action (SMA), observes how insurers’ levels of digital preparedness differ, and why.

“According to our research, most insurers are only in the middle of their digital journeys. SMA research data reveals that personal lines are further along than commercial lines. In personal lines, a robust 81% are in varying levels of deployment, with only 19% in the strategy development stage. And in the commercial lines market, 69% are in varying levels of deployment, with 21% still developing strategies. So, they are clearly deep in the middle of their strategies and deployment.”

 

In one of the most recent examples of insurtech investment activity, core system provider Insurity, Inc. has acquired Florida-based Epic-Premier Insurance Solutions, Inc., further strengthening Insurity’s position in the growing managing general agent (MGA) market.

“Epic-Premier is a standout addition to Insurity’s already expansive suite of digital core system solutions, bringing capabilities specifically designed to support MGAs and adding substantial breadth and depth of market experience to our team,” said Chris Lafond, CEO of Insurity. “Together with our cloud expertise and wealth of data assets, we have greatly expanded our solution offerings for MGAs and are well-positioned for leadership of this market.”

 
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