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ITA Pro Weekly, March 05,2021

Human golden retriever, BrokerTech 2021 cohorts, transforming claims adjustment

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Hot off the presses!

A self-described “human golden retriever,” Michael Kassing is CEO/CVO of (formerly TundraLogic), a B2B SaaS play in the insurance sector. A former combat medic with an insurance background in MGAs, he brings a unique perspective to the world of insurtech.


Having global knowledge of how the different pieces of the puzzle fit keeps the spiderweb of linkages in my mind growing…Taking a bunch of different insurance companies with varied technology environments and making a SaaS-based engagement center really tasks my abilities to see the connections.”


From omnichannel to digital transformation to AI, the InsurTalk podcast from Guidewire brings you expert insights from people who have driven innovation and turned possibilities into realities. Check out the first few episodes, featuring leaders from Aviva Italy, Economical Insurance, WSIB, and Farmers Insurance.


BrokerTech Ventures (BTV), the industry's first broker-led convening platform and accelerator program, has selected the following 12 insurtech startups to take part in its highly intentional accelerator curriculum.
"As we embark upon the second year of our BTV Accelerator, we were thrilled to receive nearly double the applicants with a greater range in diversity, broader spread between P&C commercial and health/benefits-tech solutions, and some of the highest-caliber early-stage and growth insurtech companies," said Dan Keough, Holmes Murphy chairman and CEO and BTV co-founder.


COVID-19 has forced insurance to pivot to digital solutions, in particular warranty and property and casualty providers, as they often require in-person contact with customers in the field. Samir Gulati of ServicePower examines how this transformation has impacted claims adjustment and fraud prevention.
“Current digital tools for field service professionals in insurance have also enhanced the quality of these visits thanks to the merging of live and virtual service. Digital tools provide the seamless integration of Artificial Intelligence (AI) and machine learning capabilities that can make systems smarter.”


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